The Fives Beach Hotel & Residences - All Senses Inclusive, Playa del Carmen
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Key details
About the Hotel
Predio El Limonar Fraccion 2, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
“The lush surroundings and beautiful beach created a serene escape.”view full review
The Fives Beach Hotel & Residences - All Senses Inclusive is a 5-star Playa del Carmen hotel that offers a variety of spacious all-suite accommodations featuring kitchens and private terraces. Amenities include a full-service spa, multiple dining options, and seven outdoor pools including an adults-only heated pool. The hotel provides direct beach access and an exclusive All Senses Inclusive(R) experience.
Rooms & Amenities
The Fives Beach Hotel & Residences - All Senses Inclusive features luxurious one, two, and three-bedroom suites equipped with full kitchens and spacious living areas. Each suite includes private terraces with views of lush gardens or pools, enhancing the overall guest experience.
Dining Options
Dining options at The Fives Beach Hotel & Residences include La Brasserie, which serves contemporary French cuisine, and an Italian Trattoria & Pizzeria called Sea Olive. Guests can also indulge in fresh local seafood at various beachfront restaurants and enjoy casual dining at Breeze 'N Burger.
Leisure & Family
Recreation is plentiful with activities such as swimming in the seven outdoor pools, including a heated adult-only pool, or enjoying fitness classes at the on-site gym. Families will appreciate amenities like The Kids Club Playhouse, which offers supervised activities for children aged 4-12.
Services & Location
The Fives Beach Hotel & Residences is situated 6 miles from Aeropuerto de Playa del Carmen and less than 3.5 miles from Quinta Avenida, known for its shopping and dining. Valet parking is available, and the hotel provides an array of services including 24-hour room service and concierge assistance.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comprehensive guide to transport options for seamless travel
City Centre
Playa del Carmen
3.5
mi
Airports
Aeropuerto de Playa del Carmen (PCM)
6.2
mi
Cancun (CUN)
32.0
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis
Golf course
Yoga class
Sports trainer
Aerobics
Services
Paid airport shuttle
Room service
Car hire
Laundry
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's menu
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Garden area
BBQ facilities
Spa & wellness centre
Steam room
Beauty treatment
Back massage
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Predio El Limonar Fraccion 2, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Predio El Limonar Fraccion 2, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
3.6
mi
Landmark
Playa
2900 ft
Beach
Xcalacoco
2100 ft
Beach
Point Esmeralda
1.5
mi
Golf Course
Grand Coral Golf Riviera Maya
3400 ft
Landmark
Punta Bete
4100 ft
Beach
Grand Coral Beach Club
1.7
mi
Beach
Punta Esmeralda Beach
1.5
mi
Gallery
Galeria Luis Sottil
2.1
mi
Golf Course
El Camaleon Golf Course
1.7
mi
Landmark
Go Natural Explorers
1.8
mi
Landmark
Playa Publica 88
2.0
mi
Landmark
Church of Guadalupe
2.2
mi
Landmark
Punta Venado
2.3
mi
Gallery
Amate Gallery
2.1
mi
Landmark
28 de Julio Square
2.2
mi
Landmark
Xca-Ha Park
2.2
mi
Landmark
Kingdom Hall of Jehovah's Witnesses
2.3
mi
Landmark
Punta Venado Bike Park
2.4
mi
Landmark
Xavage Park by Xcaret
2.5
mi
Landmark
Martina Beach Club
2.7
mi
Landmark
Cenote Misterio Maya
2.6
mi
Landmark
La 5ta Hacienda
2.8
mi
Gallery
Tierra Huichol
2.8
mi
Landmark
Dive Sites
2.6
mi
Beach
Shangri-la's Beach
2.7
mi
Landmark
The Union
2.7
mi
Beach
Mamita's Beach Club
3.0
mi
Landmark
Shangri-la Caribe Beach Village Resort
2.8
mi
Beach
Kool Beach Club
3.1
mi
Nearby
Calle Xcalacoco North of Playa del Carmen
Playa
2900 ft
Beach
Xcalacoco
2100 ft
Golf Course
Grand Coral Golf Riviera Maya
3400 ft
Restaurants
La Marea
2400 ft
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coco's Cabanas
2700 ft
Punta Bete Mexico Xcalacoco
Reviews and Ratings
Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
6.4
Location
6.2
Service
7.6
Dining
5.8
Guest reviews
6.0/10
based on 5 reviews
8.4
8.4/10 based on 187 reviews
Joe
United States,
February
2025
5.2/10
My stay at The Fives Beach Hotel & Residences had its highs and lows. While the room was spacious and the pools were lovely, I encountered several technical issues, and the dining options were often disappointing. The location is nice for relaxation, but transportation can be a hassle due to its isolation.
Rooms
6.0
My room was a spacious 3 Bedroom Penthouse Residence, but I faced multiple technical issues like the AC not working and odd smells from the drains. The room definitely needs renovations to feel more comfortable.
Service
7.0
The service was generally amazing, with staff being attentive across the board. However, I did occasionally sense some questionable attitudes from the front desk and restaurant staff, which detracted a bit from my experience.
Location
5.0
The resort is in a beautiful location, but the isolation made it tough to get around. Taxis are pricey, and I found that the resort's fees for transportation were much higher than booking my own.
Dining
5.0
The dining options varied, but I often found them lacking; there was a lot of cross-contamination, and some meals left much to be desired. For an all-inclusive, the expensive add-ons for things like lobster seemed excessive and frustrating.
Facilities
6.0
Facilities were decent with good pool areas and well-maintained gardens, but I found that the beach wasn't suitable for swimming due to seaweed and sharp rocks. The promise of a relaxing beach day didn't quite come to fruition.
Thomas
United States,
November
2024
6.4/10
My stay at The Fives Beach Hotel & Residences was enjoyable overall, but there were definitely areas for improvement. While I appreciated the cleanliness and convenience of the hotel, I encountered some issues with the dining options and room comfort. The staff were friendly and attentive, which made my experience a bit better.
Rooms
7.0
I stayed in a One-Bedroom Suite, and while the amenities were good, I found the lack of temperature control and mats in the bathroom undesirable. It caused a bit of a mess with water on the floor.
Service
7.0
The staff members were mostly friendly and helpful, which I found refreshing. However, the negative experience with the manager's rude behavior during check-in really stood out.
Location
8.0
The hotel is beachfront and conveniently located near 5th Avenue, but I found it challenging for taxis to locate the entrance initially.
Dining
7.0
The dining options had good variety, but I was disappointed that some restaurants were fully booked, preventing me from trying everything I wanted. Breakfast and dinner options could have been more extensive, too.
Facilities
7.0
The amenities included good room service and a shuttling service that was quite convenient. However, I did think that the pool area lacked enough seating for guests.
James
United States,
November
2024
7.2/10
My stay at The Fives Beach Hotel & Residences felt promising but ultimately fell short in several areas. While the hotel itself was beautiful and well-kept, I encountered various issues that detracted from my experience, including unexpected charges and inconsistent dining options. The service from the staff was friendly, but the overall value didn't meet my expectations.
Rooms
6.0
I stayed in a Deluxe Room, which was nice but had its shortcomings. We experienced some uncertainty regarding room readiness at check-in and a few maintenance issues during our stay.
Service
7.0
The staff were generally very friendly and helpful, although I noticed they often seemed to rely on tips for better service. They worked hard to accommodate us and were efficient in the bars and restaurants.
Location
5.0
The hotel's location felt isolated, which was not ideal for exploring Playa del Carmen. It was challenging to find affordable transportation to the area, as the hotel charges were quite high.
Dining
5.0
Dining options were a mixed bag. While there were some interesting choices, I often felt that the meals were lacking key components, making them disappointing overall. Additionally, some restaurants were unexpectedly closed during our stay, which added to the frustration.
Facilities
6.0
The hotel had a good range of facilities but seemed to focus on upselling add-ons like beach beds and premium dining options. The variety of amenities was decent but felt a bit scattered.
George
United States,
October
2024
6.4/10
My stay at The Fives was enjoyable overall, with great pools and attentive staff, but I was disappointed by the limited dining options and some beach issues. The kids' club was fantastic, providing a secure environment and plenty of activities for the little ones. However, the beach situation wasn't ideal, and the food didn't meet my expectations.
Rooms
8.0
My Deluxe Room was nice and clean, but I could hear a lot of noise from outside, which was a bit distracting.
Service
9.0
The service throughout my stay was attentive and friendly. The staff was always willing to help, which made a positive impact on my experience.
Location
7.0
The location was beautiful and well-maintained, although it was tricky for the taxi driver to find. There were also not enough lounge chairs available by the pool.
Dining
6.0
I found the dining options to be lacking, particularly the Mexican food, which lacked flavor and authenticity. The buffet was decent, but could have offered more variety.
Facilities
7.0
I appreciated the numerous pools and the amenities offered, but the beach area definitely needs some improvements, particularly for swimming.
Charles
United States,
October
2024
5.0/10
I had a mixed experience at The Fives Beach Hotel & Residences. While the staff were excellent and provided fabulous service, I encountered several issues, particularly with the air conditioning and explained pricing that felt frustrating. The beach was beautiful but not ideal for swimming, and I felt the resort was a bit isolated from downtown Playa del Carmen.
Rooms
5.0
My room faced ongoing air conditioning issues for four days, which was frustrating, especially since others had it working perfectly. Finally, on the last day, I was able to switch rooms.
Service
8.0
The staff were amazing and very attentive throughout my stay, always striving to meet my needs.
Location
6.0
The resort is quite isolated, making it hard for taxi drivers to find. I found the location lovely but not very convenient for exploring Playa del Carmen.
Dining
6.0
The food was largely good, but I often found certain dishes missing at the buffets, like fries with burgers or guac with tacos. It felt like they were sometimes lacking a bit of planning.
Facilities
7.0
The hotel offered several pools and well-maintained grounds, but finding lounge chairs was a challenge at times since it was often crowded.
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