What are the check-in and check-out times at The Fives Beach Hotel & Residences - All Senses Inclusive?
Check-in is at 15:00 and check-out is by 12:00.
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The Fives Beach Hotel & Residences - All Senses Inclusive, Playa del Carmen
612US$
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Key details
About the Hotel
Acceso Xcalacoco, El Limonar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Close to Xcalacoco beach
Perfect
8.7
8.1
4.8
4.4
Loved by guests
"There was a nice amount of daily activities that the older kids would attend and partake in, especially with 9 pools on the property."
"We loved the jungle walk in the resort especially the Mayan music that gently played as you walk through great spotting wildlife."
"That there was an activity to do every night."
The Fives Beach Hotel & Residences - All Senses Inclusive features a range of spacious suites and penthouses with private terraces, direct beach access, and an exclusive full-service spa. This 5-star Playa del Carmen hotel incorporates customized sensory experiences and a comprehensive dining array across 14 restaurants.
Rooms & Facilities
Guests can choose from 1, 2, or 3-bedroom
Dining Options
Dining options at The Fives Beach Hotel & Residences include venues such as
Leisure & Wellness
Leisure facilities include
Services & Events
The Fives Beach Hotel & Residences offers
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
2 persons
49 m²
1 King-size bed
Shower
Coffee machine
room details
One-Bedroom Suite
2 persons
66 m²
1 King-size bed
Shower
Coffee machine
room details
One Bedroom Suite Swim Up
2 persons
62 m²
1 King-size bed
Shower
Private pool
room details
Suite Pool View
2 persons
65 m²
1 King-size bed
Pool view
Shower
Private pool
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- 24-hour security
- Lift
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
- Aerobics
Services
- Paid airport shuttle
- Room service
- Car hire
- Laundry
- Wake up service
Dining
- Restaurant
- Cafe
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Playground
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Steam room
Room features
- Air conditioning
- Mini-bar
- Wardrobe
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Private bathroom
- Shower
- Hair dryer
- Towels
- Bathrobe
- Slippers
- Free toiletries
- Toilet
Bedroom
- Bed linen
Media
- Flat-screen TV
- Cable/ Satellite television
- Telephone
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Location
Acceso Xcalacoco, El Limonar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Acceso Xcalacoco, El Limonar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
5.8
km
Beach
Xcalacoco
610 m
Landmark
Playa
880 m
Beach
Point Esmeralda
2.5
km
Golf Course
Grand Coral Golf Riviera Maya
1.0
km
Landmark
Punta Bete
1.2
km
Beach
Grand Coral Beach Club
2.7
km
Beach
Punta Esmeralda Beach
2.5
km
Gallery
Galeria Luis Sottil
3.4
km
Landmark
Playa Publica 88
3.4
km
Golf Course
El Camaleon Golf Course
3.0
km
Landmark
Go Natural Explorers
3.1
km
Landmark
Church of Guadalupe
3.7
km
Gallery
Amate Gallery
3.4
km
Landmark
Punta Venado
4.0
km
Landmark
28 de Julio Square
3.8
km
Landmark
Kingdom Hall of Jehovah's Witnesses
3.8
km
Landmark
Xca-Ha Park
3.9
km
Landmark
Xavage Park by Xcaret
4.0
km
Landmark
Punta Venado Bike Park
4.0
km
Landmark
Martina Beach Club
4.3
km
Landmark
La 5ta Hacienda
4.5
km
Landmark
Cenote Misterio Maya
4.3
km
Gallery
Tierra Huichol
4.5
km
Beach
Shangri-la's Beach
4.4
km
Landmark
The Union
4.5
km
Beach
Mamita's Beach Club
4.8
km
Landmark
Dive Sites
4.4
km
Landmark
Shangri-la Caribe Beach Village Resort
4.5
km
Beach
Kool Beach Club
4.9
km
Nearby
Calle Xcalacoco North of Playa del Carmen
Playa
880 m
Beach
Xcalacoco
610 m
Golf Course
Grand Coral Golf Riviera Maya
1.0
km
Restaurants
Coral Grill & Bar by Viceroy
700 m
Playa Xcalacoco Frac 7 In Hotel Viceroy
La Marea
730 m
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Explore Playa del Carmen
Explore the Surroundings
Xcalacoco
8 minutes' walk
A serene beach with soft sands, Xcalacoco is perfect for relaxation and scenic strolls along the coast.
Grand Coral Golf Riviera Maya
13 minutes' walk
An exquisite 18-hole golf course featuring lush landscapes and challenging holes, ideal for golf enthusiasts.
Point Esmeralda
5 minutes' drive
A picturesque beachfront area with calm waters and stunning views, perfect for a day of relaxation or picnicking.
Punta Venado Bike Park
10 minutes' drive
A thrilling outdoor venue with biking trails and adventure activities, perfect for thrill-seekers in nature.
Cenote Misterio Maya
10 minutes' drive
An enchanting cenote offering swimming and snorkeling opportunities amidst beautiful natural surroundings.
Coral Grill & Bar by Viceroy
11 minutes' walk
An elegant atmosphere serving fresh seafood and grill specialties. Known for its signature ceviche and craft cocktails.
La Marea
12 minutes' walk
Modern decor and a relaxed vibe featuring Mexican cuisine. Signature dishes include tacos al pastor and fresh guacamole.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Joe
United States,
February
2025
5.2/10
My stay at The Fives Beach Hotel & Residences had its highs and lows. While the room was spacious and the pools were lovely, I encountered several technical issues, and the dining options were often disappointing. The location is nice for relaxation, but transportation can be a hassle due to its isolation.
Rooms
6.0
My room was a spacious 3 Bedroom Penthouse Residence, but I faced multiple technical issues like the AC not working and odd smells from the drains. The room definitely needs renovations to feel more comfortable.
Service
7.0
The service was generally amazing, with staff being attentive across the board. However, I did occasionally sense some questionable attitudes from the front desk and restaurant staff, which detracted a bit from my experience.
Location
5.0
The resort is in a beautiful location, but the isolation made it tough to get around. Taxis are pricey, and I found that the resort's fees for transportation were much higher than booking my own.
Dining
5.0
The dining options varied, but I often found them lacking; there was a lot of cross-contamination, and some meals left much to be desired. For an all-inclusive, the expensive add-ons for things like lobster seemed excessive and frustrating.
Facilities
6.0
Facilities were decent with good pool areas and well-maintained gardens, but I found that the beach wasn't suitable for swimming due to seaweed and sharp rocks. The promise of a relaxing beach day didn't quite come to fruition.
Thomas
United States,
November
2024
6.4/10
My stay at The Fives Beach Hotel & Residences was enjoyable overall, but there were definitely areas for improvement. While I appreciated the cleanliness and convenience of the hotel, I encountered some issues with the dining options and room comfort. The staff were friendly and attentive, which made my experience a bit better.
Rooms
7.0
I stayed in a One-Bedroom Suite, and while the amenities were good, I found the lack of temperature control and mats in the bathroom undesirable. It caused a bit of a mess with water on the floor.
Service
7.0
The staff members were mostly friendly and helpful, which I found refreshing. However, the negative experience with the manager's rude behavior during check-in really stood out.
Location
8.0
The hotel is beachfront and conveniently located near 5th Avenue, but I found it challenging for taxis to locate the entrance initially.
Dining
7.0
The dining options had good variety, but I was disappointed that some restaurants were fully booked, preventing me from trying everything I wanted. Breakfast and dinner options could have been more extensive, too.
Facilities
7.0
The amenities included good room service and a shuttling service that was quite convenient. However, I did think that the pool area lacked enough seating for guests.
James
United States,
November
2024
7.2/10
My stay at The Fives Beach Hotel & Residences felt promising but ultimately fell short in several areas. While the hotel itself was beautiful and well-kept, I encountered various issues that detracted from my experience, including unexpected charges and inconsistent dining options. The service from the staff was friendly, but the overall value didn't meet my expectations.
Rooms
6.0
I stayed in a Deluxe Room, which was nice but had its shortcomings. We experienced some uncertainty regarding room readiness at check-in and a few maintenance issues during our stay.
Service
7.0
The staff were generally very friendly and helpful, although I noticed they often seemed to rely on tips for better service. They worked hard to accommodate us and were efficient in the bars and restaurants.
Location
5.0
The hotel's location felt isolated, which was not ideal for exploring Playa del Carmen. It was challenging to find affordable transportation to the area, as the hotel charges were quite high.
Dining
5.0
Dining options were a mixed bag. While there were some interesting choices, I often felt that the meals were lacking key components, making them disappointing overall. Additionally, some restaurants were unexpectedly closed during our stay, which added to the frustration.
Facilities
6.0
The hotel had a good range of facilities but seemed to focus on upselling add-ons like beach beds and premium dining options. The variety of amenities was decent but felt a bit scattered.
George
United States,
October
2024
6.4/10
My stay at The Fives was enjoyable overall, with great pools and attentive staff, but I was disappointed by the limited dining options and some beach issues. The kids' club was fantastic, providing a secure environment and plenty of activities for the little ones. However, the beach situation wasn't ideal, and the food didn't meet my expectations.
Rooms
8.0
My Deluxe Room was nice and clean, but I could hear a lot of noise from outside, which was a bit distracting.
Service
9.0
The service throughout my stay was attentive and friendly. The staff was always willing to help, which made a positive impact on my experience.
Location
7.0
The location was beautiful and well-maintained, although it was tricky for the taxi driver to find. There were also not enough lounge chairs available by the pool.
Dining
6.0
I found the dining options to be lacking, particularly the Mexican food, which lacked flavor and authenticity. The buffet was decent, but could have offered more variety.
Facilities
7.0
I appreciated the numerous pools and the amenities offered, but the beach area definitely needs some improvements, particularly for swimming.
Charles
United States,
October
2024
5.0/10
I had a mixed experience at The Fives Beach Hotel & Residences. While the staff were excellent and provided fabulous service, I encountered several issues, particularly with the air conditioning and explained pricing that felt frustrating. The beach was beautiful but not ideal for swimming, and I felt the resort was a bit isolated from downtown Playa del Carmen.
Rooms
5.0
My room faced ongoing air conditioning issues for four days, which was frustrating, especially since others had it working perfectly. Finally, on the last day, I was able to switch rooms.
Service
8.0
The staff were amazing and very attentive throughout my stay, always striving to meet my needs.
Location
6.0
The resort is quite isolated, making it hard for taxi drivers to find. I found the location lovely but not very convenient for exploring Playa del Carmen.
Dining
6.0
The food was largely good, but I often found certain dishes missing at the buffets, like fries with burgers or guac with tacos. It felt like they were sometimes lacking a bit of planning.
Facilities
7.0
The hotel offered several pools and well-maintained grounds, but finding lounge chairs was a challenge at times since it was often crowded.
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 11:30-12:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
383
FAQs
About The Fives Beach Hotel & Residences - All Senses Inclusive
How far is The Fives Beach Hotel & Residences - All Senses Inclusive from Aeropuerto de Playa del Carmen?
The hotel is 5 km from Aeropuerto de Playa del Carmen, approximately a 16-minute drive.
What dining options are available at The Fives Beach Hotel & Residences - All Senses Inclusive?
The hotel features 14 on-site restaurants including La Brasserie, Flavours, Sea Olive, and Oka-Sushi.
Is there a pool at The Fives Beach Hotel & Residences - All Senses Inclusive?
Guests can enjoy seven outdoor pools, including an adult-only heated pool and a children's pool.
What room amenities can guests expect at The Fives Beach Hotel & Residences - All Senses Inclusive?
Rooms come equipped with air conditioning, a flat-screen TV, a coffee machine, and a minibar.
Are there family-friendly activities at The Fives Beach Hotel & Residences - All Senses Inclusive?
The hotel offers a Kids Club with supervised activities for children ages 4-12.
What wellness facilities are provided at The Fives Beach Hotel & Residences - All Senses Inclusive?
The hotel features a full-service spa, steam room, fitness centre, yoga classes, and wellness packages.
What languages do the staff at The Fives Beach Hotel & Residences - All Senses Inclusive speak?
Staff members speak both English and Spanish.
How close is The Fives Beach Hotel & Residences - All Senses Inclusive to downtown Playa del Carmen?
The hotel is approximately 4 km from the center of Playa del Carmen.
Is there parking available at The Fives Beach Hotel & Residences - All Senses Inclusive?
The hotel offers paid parking options for guests.
What type of events can be hosted at The Fives Beach Hotel & Residences - All Senses Inclusive?
The hotel has flexible event spaces suitable for corporate and social gatherings, including a Gran Salon and a Sky Deck.
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